Conversations about your company, competitors, products, services,
vendors and industry are occurring everyday.
Some are taking place on Facebook, others on Twitter… and even more across
the 300 million + channels of blogs, forums, social networks,
wikis, comment boards, and micro-blogs.
That’s a pretty big opportunity to understand your customer,
conduct marketing based on their needs and engage to improve service and product.
And that’s a LOT of data. Our experienced management consultants and social media professionals help make sense of that data so that you and your team can drive strategy.
A social media audit gives our clients the ability to look inside conversations to identify trends, develop strategies and fine-tune monitoring.